Retrieval and Delivery Options
With FileSaver, you don’t need to retrieve and have delivered an entire box just to get one file or piece of information - we will retrieve and deliver the required box, file or document in the fastest and lowest cost method possible. What this means to clients is:
- Minimising retrieval and delivery costs
- Fastest possible delivery of required information - via image and email in as little as 15 minutes
- Avoids cluttering clients’ office with boxes
- Maintains the integrity of box contents data
- Precise tracking of records movements
- Avoiding delays and futile delivery costs should the box or file not contain the required information
And our services are set-up so that you don’t necessarily need to know in which box a required file or document is stored - you can simply ask for what you want.
For example, requests can be as simple as:
Industry - Request Retrieval and Delivery Method
Legal - “Matter No. 123, Jones Purchase” Retrieve, barcode & deliver file
Legal - “Front page of contract Matter 456″ Retrieve, image & email
Finance - “Loan 20081001″ Retrieve, barcode & deliver file
Finance - “Direct Debit Authority Loan 20070098″ Retrieve, image & email
Construction - “Project 801 Subcontract 801089″ Retrieve, barcode & deliver file
Healthcare - “MRN 51001 Last visit 2004″ Locate, retrieve, barcode &
deliver file
On the occasion where a client prefers or if circumstances require, we will retrieve and deliver the entire box.
Requests can be made in a choice of four convenient ways - online through our web-based tracking and order system, or via email, fax or telephone.
Retrieved items are available for delivery next business day, same day within 2 hours or, for documents delivered via fax or image and email upon demand, in as little as 15 minutes.
Daily deliveries to Sydney CBD, North Sydney, Chatswood, Hornsby, Northern Beaches, Bondi Junction, Eastern Suburbs, Epping, Parramatta, Bankstown, Sutherland Shire, Liverpool, Campbelltown, Blacktown, Hawkesbury, Penrith and Blue Mountains.
Retrieved items’ barcodes are scanned at several stages of the retrieval and delivery processes to provide a complete audit trail of the whereabouts of your business records. This includes who requested delivery, to whom the item was to be delivered and the date and time of all movements.
When files or boxes are returned to storage, our barcode tracking system ensures that they are returned and scanned to their original box or location with a full history of all requests and movements.