Internet Access – Online Search and Ordering System
FileSaver has deployed world’s best practice technology to provide clients fast and convenient real-time access to their records under management via the Internet.
The intuitive menu system allows clients to easily search for and work with their records. Search fields are tailored to your industry or company so that we talk your language rather than your staff needing to learn ours.
For instance, a file reference number will appear as “Medical Record Number” or “MRN” to healthcare clients; or as “Matter Number” for clients in the legal profession.
Finding a particular file or box is made simple through pre-defined “Quick Searches.”
Standard one-click Quick Searches include searches by:
• Your file or box reference number
• Our unique barcode
• All files out of store – enabling you to audit all files held in your office
• File description such as your client or project name
• Contents keyword
• Contents date or number range
• Records archived in a particular date range
Clients can even create their own searches and then work dynamically with the results.
And orders are not just limited to pick-up or delivery requests. Clients can also order services, request supplies and even check the status of any submitted order.
Other functionalites include the ability to:
• Index file and box information online directly into our database
• Look up the status and location of records under management
• Create pick-up and delivery orders
• Run reports
With our Internet based records search and ordering system, clients obtain better visibility and control over their records than when the records were stored and managed in-house.
To learn more about how Internet access to records under management could assist your organisation please call for a no-obligation demonstration.