Outsourced Document Imaging and Data Capture Services

FileSaver helps organizations with large-scale one-off back file scanning projects and also ongoing time-critical document scanning services.

We are equipped to provide document imaging and data capture services more efficiently and cost-effectively than organisations could otherwise achieve in-house.

Services include:

Outsourcing document imaging processes to FileSaver enables clients to obtain the benefits of digital records without the need to invest in equipment, people and training to perform the non-core task of document scanning.

By engaging FileSaver as a document imaging contractor, clients benefit through reduced project risk and increased productivity, performance and profits.

Each project starts with in-depth fact-finding so that we can recommend the most appropriate and cost effective solution possible. We then tailor our services to meet the unique requirements of each project and closely manage the various tasks of document preparation, imaging and indexing to ensure the highest quality results. Below is an outline of the Document Scanning Services we provide:

Project Design

  • Document Conversion Services Project Set Up
  • Project Requirements Review and Validation
  • Project Pilot (Image a Sample Set of Documents)

Project Management and Staffing

  • Development of Document Imaging Project Requirements
  • File Coding Manual Development
  • Quality Assurance and Status Reporting
  • Staff Oversight and Management of
    • File Preparation
    • Document imaging
    • Image Quality
    • File Reassembly
    • File Indexing and Coding
    • Coding Quality Assurance
    • Data Management

Records Receiving and Handling

  • Best available barcode tracking technology and systems
  • File or box barcodes scanned to confirm receipt
  • All movements scanned and tracked
  • Permanent audit trail of records movements

Image Processing

  • Barcode Recognition
  • Double-Feed Detection
  • Image Orientation Recognition
  • Batch Separation and Versioning
  • Blank Page Deletion

Image Quality

  • Black & White / Gray Scale / Color
  • Scan Documents at 200 to 600 DPI (Enabling OCR Accuracy)
  • Forms Color Dropout (Enabling Text Recognition)
  • Image Deskew and Despeckle (Enhancing OCR Accuracy)

Image Formats

- PDF (Image and Image Over Text)
- TIFF and Multi-Page TIFF
- JPEG
- Word and RTF
- Text Document
- HTML and XML Document

Image to Text Conversion (Optical Character Recognition)

- Multi-Engine OCR Processing (Enhancing OCR Accuracy)
- Enhanced Text Recognition
- Enhanced Layout Retention (Enabling Cross Platform File Conversions)

File Metadata Coding and Indexing

- Title Coding
- Content Coding
- Search Indexing
- Document Library Indexing

Quality Assurance Procedures

- Image Quality Review
- Batch File Quality Review
- Data Coding Quality Review
- Index Accuracy Validation
- File Compression Validation

Document Scanning Services Deliverables

- Document Shipping And Handling
- Prepare, Scan, OCR, Code, Index And Data Integration
- Service Level Agreement Based On Business Needs
- Delivery Of Images And Indexes Via FTP Or On Media (CD/DVD/HD)
- Integrate With Leading Document And Data Management Software Applications
- Document Storage Or Disposal